Case Studies

Real Operators. Real Results.

See how self storage operators are using Lumio to handle calls, scale operations, and grow their portfolios — without adding headcount.

20 Leads a Month Per Facility Were Going to Voicemail. Now They're Becoming Tenants.

20 Leads a Month Per Facility Were Going to Voicemail. Now They're Becoming Tenants.

California · 20+ Facilities · Multi-Site Operator

What sets Lumio apart is the team behind it. When we bring something up, it's not just noted — it actually shows up in the product. With Lumio, it feels like they're building alongside us.

Brandon, VP of Operations, StoreAssure

~20

Leads / Facility / Month

$1,400

New MRR / Facility

4 of 5

Payment Calls Resolved

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Two People. Eleven Locations. Every Call Answered.

Two People. Eleven Locations. Every Call Answered.

Indiana · 11 Facilities · Remote Management
Matt Robinson

We were drowning in calls. The team managing eleven locations — every time the phone rang, it pulled us away from the work that actually grows the business. Now the AI handles all of it, and we're looking at adding more locations without adding more people.

Matt Robinson, Hometown Storage

68%

Calls Handled by AI

38%

Lead Conversion Rate

11

Locations Covered

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From Tool to Team Member: How My Storage Group Made Lumio Part of Their Operating Model

From Tool to Team Member: How My Storage Group Made Lumio Part of Their Operating Model

Salt Lake City, UT · 4 States · 25 Properties
Tayler Johnson

We've really leaned into customizing Lumio to match how we operate — updating our workflows and call conditions so the AI fits our team exactly. It's becoming an extension of how we deliver service across our entire portfolio.

Tayler Johnson, My Storage Group

83%

Calls AI Handled

85%

Gate Access AI Handled

25

Properties Covered

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How RecNation Scaled Its Portfolio While Reducing Support Costs With Lumio

How RecNation Scaled Its Portfolio While Reducing Support Costs With Lumio

Nationwide · 70+ Facilities · RV & Boat Storage
Christian Wojtaszek

Lumio fundamentally changed the way we operate. It reshaped how our team works, how efficiently we can scale, and how confidently we can grow our footprint.

Christian Wojtaszek, VP of Commercial Strategy, RecNation

90%+

Calls AI Handled

1 in 10

Calls Need Humans

0

Added Headcount

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