Case Studies
Real Operators. Real Results.
See how self storage operators are using Lumio to handle calls, scale operations, and grow their portfolios — without adding headcount.
From Tool to Team Member: How My Storage Group Made Lumio Part of Their Operating Model
Salt Lake City, UT · 4 States · 25 Properties
“We've really leaned into customizing Lumio to match how we operate — updating our workflows and call conditions so the AI fits our team exactly. It's becoming an extension of how we deliver service across our entire portfolio.”
Tayler Johnson, My Storage Group
83%
Calls AI Handled
85%
Gate Access AI Handled
25
Properties Covered
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How RecNation Scaled Its Portfolio While Reducing Support Costs With Lumio
Nationwide · 70+ Facilities · RV & Boat Storage
“Lumio fundamentally changed the way we operate. It reshaped how our team works, how efficiently we can scale, and how confidently we can grow our footprint.”
Christian Wojtaszek, VP of Commercial Strategy, RecNation
90%+
Calls AI Handled
1 in 10
Calls Need Humans
0
Added Headcount
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