Real Operators. Real Results.
See how self storage operators are using Lumio to handle calls, scale operations, and grow their portfolios — without adding headcount.
The Class A Standard for AI Voice: How Guardian Storage Brought Lumio Into Its Phone Channel
“If our property managers are handling these sidebar phone conversations, that's distracting them from renting space, collecting money, or dealing with somebody in front of them. If we can free them up from the basic blocking and tackling, that will let them do what we really want them doing — renting more space.”
Scot Vayo, COO, Guardian Storage
96%
Customer Satisfaction
30+
Custom Skills Built
24/7
Phone Coverage
How RecNation Scaled Its Portfolio While Reducing Support Costs With Lumio
“Lumio fundamentally changed the way we operate. It reshaped how our team works, how efficiently we can scale, and how confidently we can grow our footprint.”
Christian Wojtaszek, VP of Commercial Strategy, RecNation
90%+
Calls AI Handled
1 in 10
Calls Need Humans
0
Added Headcount
20 Leads a Month Per Facility Were Going to Voicemail. Now They're Becoming Tenants.
“What sets Lumio apart is the team behind it. When we bring something up, it's not just noted — it actually shows up in the product. With Lumio, it feels like they're building alongside us.”
Brandon Gonzalez, VP of Operations, StoreAssure
~20
Leads / Facility / Month
$1,400
New MRR / Facility
4 of 5
Payment Calls Resolved
Two People. Eleven Locations. Every Call Answered.
“We were drowning in calls. The team managing eleven locations — every time the phone rang, it pulled us away from the work that actually grows the business. Now the AI handles all of it, and we're looking at adding more locations without adding more people.”
Matt Robinson, Hometown Storage
68%
Calls Handled by AI
38%
Lead Conversion Rate
11
Locations Covered
From Tool to Team Member: How My Storage Group Made Lumio Part of Their Operating Model
“We've really leaned into customizing Lumio to match how we operate — updating our workflows and call conditions so the AI fits our team exactly. It's becoming an extension of how we deliver service across our entire portfolio.”
Tayler Johnson, My Storage Group
83%
Calls AI Handled
85%
Gate Access AI Handled
25
Properties Covered