The AI Operations Platform for SSM Operators
Lumio connects directly to Self Storage Manager — answering every call, converting website visitors, and handling operations 24/7. Powered by your real SSM data.
Book a DemoWhat Lumio Does for SSM Operators
An AI platform that handles your phones, your website, and more — all powered by your SSM data.
AI Voice Agent
Every call answered. Every time.
An AI agent that answers your phones using live SSM data — tenant lookups, availability checks, gate codes, move-outs, and more. Transfers to your team with full context when needed.
Website Concierge
Not a chatbot. An AI agent.
An AI that lives on your website, sees the page your visitor is on, understands your SSM inventory, and guides them from browsing to checkout. It navigates your site with the customer.
Deep Integration With Your SSM Data
Lumio doesn't just connect to Self Storage Manager — it reads your data in real time so every call and website interaction uses live, accurate information.
Units & Availability
Sizes, pricing, standard rates, promotions, features, occupancy — synced from SSM and always current.
Customer Data
Tenant name, contact info, unit assignments, and account status — looked up instantly by phone number.
Billing & Balances
Current balance, past-due amounts, delinquency status, autopay enrollment, next due date, and charge history.
Gate Codes & Access
Active gate codes retrieved and sent via text. The AI verifies identity before sharing access info.
Tenant Notes
Notes from SSM are available to the AI so it has context about tenant history and special instructions.
Fees & Promotions
Admin fees, insurance, move-in costs, and active promotions — quoted accurately on every call and chat.
All data is read in real time via secure API. Your SSM system remains the source of truth.
Live in Days
Your phone number stays the same. Your SSM workflows don't change.
Connect
Lumio connects to your Self Storage Manager system via secure API. Your data stays in SSM.
Configure
Choose what the AI handles. Set rules per facility or portfolio-wide.
Go Live
Calls route through Lumio. Concierge installs with one script tag.
Self Storage Manager powers 1,000+ facilities. Lumio is now available to every one of them.
See Lumio + SSM — Live
15 minutes. We'll show you both products using your SSM data.