All Integrations

AI Voice Agent for Self-Storage

Lumio + Storage Software Manager

Our AI Voice Agent connects directly to your SSM system. It answers calls, looks up tenants, takes payments, and handles rentals — all without your team lifting a finger.

What Lumio Does With SSM

Pull tenant info by name, phone, or unit
Process payments securely
Check unit availability in real-time
Generate and deliver gate codes
Quote accurate pricing with promotions
Warm transfer to staff when needed

How a Call Actually Works

Payment Call

Tenant: "Hi, I need to pay my storage bill."

Lumio: "I found your account. Your balance is $125. Would you like to pay with the card on file?"

Tenant: "Yes please."

Lumio: "Done. I've processed $125 and you'll receive a confirmation text shortly."

Lumio pulls the balance from SSM, processes the payment, and logs the transaction automatically.

Gate Code Request

Tenant: "I forgot my gate code."

Lumio: "No problem. I can verify your identity and send your gate code via text. What's your unit number?"

Tenant: "Unit 234."

Lumio: "Got it. I've just sent your gate code to the phone number on file."

Secure verification before sending gate codes. Logged in SSM automatically.

Nothing Changes for Your Team

Lumio connects to SSM via secure API. Your team keeps using Storage Software Manager exactly as they do today. No new software to learn, no workflow changes.

Read-only access to tenant data — Lumio never modifies records without authorization

"Lumio handles our routine calls so efficiently. It knows our SSM data and our tenants don't even realize they're talking to AI."

— Self-Storage Operator

90%+

Calls Handled

24/7

Availability

0

Hold Time

See Lumio + SSM in Action

Book a 15-minute demo. We'll show you exactly how Lumio handles calls using your SSM data.