The AI Operations Platform for Monument Operators
Lumio connects directly to Monument — answering every call, converting website visitors, and handling operations 24/7. Powered by your real Monument data.
Book a DemoWhat Lumio Does for Monument Operators
An AI platform that handles your phones, your website, and more — all powered by your Monument data.
AI Voice Agent
Every call answered. Every time.
An AI agent that answers your phones using live Monument data — tenant lookups, availability checks, gate codes, payments, and more. Transfers to your team with full context when needed.
Website Concierge
Not a chatbot. An AI agent.
An AI that lives on your website, sees the page your visitor is on, understands your Monument inventory, and guides them from browsing to checkout. It navigates your site with the customer.
Deep Integration With Your Monument Data
Lumio doesn't just connect to Monument — it reads your data in real time so every call and website interaction uses live, accurate information.
Units & Availability
Sizes, pricing, standard rates, promotions, features, occupancy — synced from Monument and always current.
Customer Data
Tenant name, contact info, unit assignments, and account status — looked up instantly by phone number.
Billing & Balances
Current balance, past-due amounts, delinquency status, autopay enrollment, next due date, and charge history.
Gate Codes & Access
Active gate codes retrieved and sent via text. The AI verifies identity before sharing access info.
Tenant Notes
Notes from Monument are available to the AI so it has context about tenant history and special instructions.
Fees & Promotions
Admin fees, insurance, move-in costs, and active promotions — quoted accurately on every call and chat.
All data is read in real time via secure API. Your Monument system remains the source of truth.
Live in Days
Your phone number stays the same. Your Monument workflows don't change.
Connect
Lumio connects to your Monument system via secure API. Your data stays in Monument.
Configure
Choose what the AI handles. Set rules per facility or portfolio-wide.
Go Live
Calls route through Lumio. Concierge installs with one script tag.
Monument is built for high-performance operators scaling their portfolios. Lumio adds the AI layer on top — every call answered, every visitor converted.
See Lumio + Monument — Live
15 minutes. We'll show you both products using your Monument data.