Your Cubby data.
More customers helped.
Give callers and website visitors answers from your Cubby data. Lumio helps with available units, reservations, payments, and tenant questions — even when your office is closed.
See Lumio + CubbyHelp customers on the phone and on your website.
AI Voice Agent
Answer rental and tenant calls around the clock with Cubby account and inventory data. Help customers take the next step, and transfer to your team when the situation needs a person.
Learn moreWebsite Concierge
Help visitors find a unit with your Cubby availability and pricing. Answer their questions and guide them toward checkout while they are browsing your website.
Learn moreConnected to your Cubby operation.
The information customers need, with the actions you choose to enable for each facility.
Units & Pricing
Help renters compare available units, sizes, features, and rates from Cubby. Quote eligible promotions and preview move-in costs.
Tenant Accounts
Look up tenants by phone number and use their unit assignments, account details, and notes to give relevant answers.
Balances & Payments
Explain balances and recent charges. Take an authorized payment with a saved card, or send a secure Cubby payment link.
Gate Codes & Access
Retrieve a tenant’s gate code after identity verification and check whether it is active. Help callers understand when access begins.
Leads & Reservations
Capture rental inquiries and create reservations in Cubby so your team can follow up with the customer and unit details already in place.
Move-Ins & Lease Signing
Guide renters through supported move-in checkout with secure card entry, and send Cubby’s document portal link for lease signing.
Cubby stays your source of truth. Sensitive actions follow identity checks and your configured workflows.
Keep Cubby. Add Lumio.
Connect
We connect Lumio to your Cubby facilities through the secure API.
Configure
Choose the questions and actions Lumio handles, along with your team’s handoff rules.
Go Live
Route calls to Lumio with your existing phone number and add Concierge to your website.
Cubby integration questions
What can Lumio handle with Cubby?
Lumio can use Cubby unit availability, pricing, tenant records, balances, and gate codes to help customers. It also supports leads, reservations, payments, and move-in checkout. We configure the actions you want enabled for each facility during onboarding.
How do payments work?
For existing tenants, Lumio can process an authorized payment using a saved payment method or send a secure Cubby payment link. New move-in card details are entered through a secure checkout form. Customers do not need to read a new card number aloud to the agent.
Do we keep using Cubby?
Yes. Cubby remains your facility management system. Your team keeps working in Cubby while Lumio uses the connection to answer customer questions and carry out the actions you enable.
How do we get started?
Book a demo. We’ll review your Cubby facilities, connect the integration, and agree on what Lumio should handle and when it should bring in your team.
See what Lumio can do with Cubby.
Let’s walk through your facilities and the customer conversations you want Lumio to handle.